Privacy policy

This Privacy Policy describes how dingdefend.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

Contact

If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:
Email: dingdefendprivacy@storagestandard.com

Personal Information We Collect

When you visit or use the Site, we collect personal information to provide and improve our services.

Device Information

  • Purpose: Load the Site accurately and analyze usage
  • Source: Collected automatically through cookies, log files, pixels, and similar technologies
  • Shared with: Shopify and analytics partners
  • Includes: Browser type, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site

Order Information

  • Purpose: Process orders, payments, shipping, fraud prevention,  communication, and customer records
  • Source: Collected directly from you
  • Shared with: Shopify, payment processors, shipping providers
  • Includes: Name, billing and shipping address, payment details, email address, phone number

Customer support information

  • Purpose: Provide customer service and respond to inquiries
  • Source: Collected directly from you
  • Shared with: Shopify and service providers as needed
  • Includes: Contact details and information you choose to share

Minors

The Site is not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

How We Use Personal Information

We use personal information to:

  • Provide, operate, and improve our services
  • Process payments and fulfill orders
  • Communicate with you
  • Detect fraud and security issues
  • Provide marketing and advertising (where permitted)

Sharing Personal Information

We share personal information with trusted service providers to operate our business,
including:

  • Shopify, which powers our online store
  • Payment processors and shipping carriers
  • Analytics and advertising partners
  • Legal authorities when required by law

We do not sell personal information for money.

Behavioural Advertising

We may use personal information to show targeted ads or marketing communications.
Examples include:

  • Google Analytics
  • Shopify Audiences
  • Advertising platforms such as Meta, Google, and Microsoft

You can opt out of targeted advertising using the following tools:

CCPA / CPRA (California Privacy Rights)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, or share
  • Request correction or deletion of your personal information
  • Opt out of the sharing of personal information for targeted advertising
  • Limit the use of Sensitive Personal Information

Sensitive Personal Information

We may collect sensitive personal information such as payment data and login information. This information is used only to provide our services and is not used for unrelated purposes.

Do Not Sell or Share

We do not sell personal information. We may share information for advertising purposes as defined under California law. You may opt out by contacting us using the details above. You may designate an authorized agent to make a request on your behalf.

GDPR (EEA Residents)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests that do not override your rights

You have the right to access, correct, delete, or transfer your personal information. To exercise these rights, contact us using the information above.
Your data may be processed outside of Europe, including in /unit Canada and the United States, in accordance with applicable data protection laws.

Data Retention

We retain personal information only as long as necessary to fulfill our purposes, comply with legal obligations, and resolve disputes, unless you request deletion.

Automated Decision-Making

We do not use fully automated decision-making that produces legal or significant effects. Shopify may use limited automated tools for fraud prevention.

Cookies

  • We use cookies to operate and improve the Site, analyze traffic, and support marketing efforts.
  • Cookies may be session-based or persistent.
  • You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

For a current list of Shopify cookies, visit: https://www.shopify.com/legal/cookies

Do Not Track

We do not respond to “Do Not Track” browser signals due to the lack of an industry standard.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal
information. However, no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Complaints

If you have a complaint, please contact us using the information above. If you are an EEA
resident, you also have the right to lodge a complaint with your local data protection authority.

Last updated: 01/02/2025